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Customer service is the foundation of loyalty, and the age of customer retention has dawned. Gone are the days where a client is only a number, now we have to acquire, retain, and reward. |
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Published on: 20 January 2012
Region: South Africa » National
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Johannesburg –“Why social media is your most important customer loyalty tool”; “Customer centricity: the ultimate prize from loyalty”; “Mobile innovation: Loyalty and retention using mobile incentives and rewards: the new frontier for mobile marketing”; these are just some of the topics to be address at the inaugural Loyalty and Rewards Conference and Exhibition 2012. The companies addressing such issues are World Wide Crative, Mobilitrix; Demographica; Mahala; Werksmans; NXT; WOW Marketing Services; Ikineo; H2P Project Management; Mocking Bull; ABSA Rewards; LoyaltyPlus; Blue Steering; Truth; Net Florist; Blue Label Telecoms, Client Centric Solutions and Mobicover.
With a workshop on the final day presented by Mobilitrix, Blue Label Telecoms and Client Centric Solutions, and an adjacent exhibition. The event is proudly sponsored by NXT, Mobicover and Mobilitrix.
The event will take place on 29 February and 1 and 2 March 2012, at Indaba Hotel in Fourways, Johannesburg.
Attending will benefit professionals dealing with marketing, branding, customer relations, customer loyalty, CRM, CVM, loyalty and customer communications, digital communications, brand development, customer development, multi channel marketing, loyalty marketing, rewards and loyalty programmes, client management, business development, account management, on-line marketing, mobile marketing, and digital media.
“The South African loyalty sector is growing at a rapid pace. Influencing factors include our economic down-turn to more specialized, focused, client orientated service. The conference will lend itself to the birth if innovative ideas, technology, implementation, and the opportunity to network with industry leaders in an exhibition environment.” said Danie Herbst, Project Manager, TCI.
With a proven track record, TCI’s 2011 conferences, namely Mobile Banking Southern Africa, Payments Southern Africa, Call Centres, just to name a few, attracted more than 600 delegates collectively. With more than 200 events organized since 2002, and with the guidance of a highly experienced and dedicated team, Loyalty and Rewards Conference and Exhibition promises to be another benchmark event for Trade Conferences International. |
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| COMPANY DETAILS |
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Trade Conferences International |
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+27 (0) 11 803 0009 |
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086 582 2981 |
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Submit an enquiry |
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Rivonia blvd, Rivonia, Johannesburg, 2055 |
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http://www.tci-sa.co.za |
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| CONTACT PERSON |
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| Full name |
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Danie Herbst |
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+27 (0) 11 803 0009 |
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Submit an enquiry |
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